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GP practices across the country to become veteran friendly
07 August 2018

GPs are signing up to become ‘veteran friendly’ under a new national scheme to improve medical care and treatment for former members of the armed services that has been backed by NHS England and the Royal College of GPs.

Practices can qualify for veteran friendly status by offering extra support for ex-military personnel who may face additional challenges when they return to civilian life.

Dr Mike Brookes, a North Yorkshire GP who served in Iraq, came up with the idea when a patient told him that he had specifically joined his practice to see someone who could understand his needs as a veteran.

The scheme, called the Military Veteran Aware Accreditation, has now been adopted by NHS England and the Royal College of GPs as a nationwide initiative so that family doctors can better identify and treat veterans, ensuring they get access to dedicated care where appropriate.

Dr Brookes said: “It made me reflect on a potential unmet need for our veterans. I could see how pivotal a GP practice could be at identifying ex-service personnel to help ensure they receive care and treatment that is considerate of their time in the armed forces. It is great to think that a conversation with a patient at a GP practice in the Dales could lead to a national project to improve veterans’ health.” 

While healthcare for veterans is already prioritised, the NHS wants to improve the way in which veterans are registered at their GP practice and support GPs and practice teams to ensure veterans are fully aware of the dedicated help available to them.  

Dr Elizabeth Fellows, who chairs NHS Portsmouth Clinical Commissioning Group Governing Board, said:It’s important for our society to recognise that ex-forces personnel may have additional needs when accessing healthcare. Former members of the Armed Services community can have particular issues as a result of service to their country – which we as GPs need to know about.

“This initiative supports our ability as healthcare professionals to recognise those individuals and have awareness of any healthcare needs related to their military service. Locally, our work in this area continues to increase and I very much hope that all GP practices will sign-up to the scheme, especially with our city being famed for its long military history. 

“Over the last few years, GP practices have worked hard to identify veterans so that they are able to offer them the additional support available across the city. We have worked hard to improve the health services, particularly mental health services to support our ex-forces personnel.”

The expansion follows a successful pilot in the West Midlands – initiated by the RCGP Midlands faculty  - where 90 GP practices have signed up so far. The nationwide roll-out will be a phased approach and it is hoped that over the next few years every veteran will receive the best possible NHS care from their GP, regardless of where they live. 

To become accredited, GP practices need to: 

  • have a lead for veterans’ issues within the surgery
  • identify and flag veterans on their computer system
  • undertake dedicated training and attend armed forces healthcare meetings
  • increase understanding of the health needs of veterans amongst  both clinical and administrative staff.

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