Guildhall Walk Healthcare Centre: Public Consultation

Consultation latest: 17 March 2016

The CCG has now made its decisions following the public consultation into the future of NHS services at Guildhall Walk Healthcare Centre.

At its Primary Care Commissioning Committee meeting yesterday, held in public, the CCG decided to approve the following recommendations:

A GP practice will be retained in the city centre, still offering a ‘walk in and wait’ service for registered patients – the importance of such a service was a clear message from the consultation. In the immediate future (until April 2017) this will be at Guildhall Walk. Between now and then the CCG must run a competitive process to award a new contract to run a GP practice, and so the location of the surgery after April 2017 will depend on the outcome of that process. However, the CCG will ensure that it will be at a city centre site. Note: From 1 July 2016 the walk-in service offered by this practice will only be available to people who are registered as patients at the practice. However, there will be no limit on the numbers who can register at the practice, and anyone from across the city can opt to do so, if they wish.

The walk-in service at St Mary’s will be enhanced. As initially proposed, the walk-in service at St Mary’s will now include GPs as well as nurses, offering a better walk-in service (for minor injuries and minor illness) for city residents. This will strengthen urgent care walk-in services in the city, meaning a better alternative to the under-pressure A&E department. This change applies from 1 July 2016.

Extending the current pharmacy-based urgent care services. The CCG already commissions a pharmacy minor ailment service but this will be extended so that a wider range of conditions can be managed by pharmacists, and a wider range of people will be able to benefit from this service. This will mean that even more people with minor illnesses do not need to try to see a GP, but instead can simply visit participating pharmacies.

The full set of papers, including these recommendations in greater detail, can be found here.

Further information about the consultation, the feedback received, and other relevant documents, is available below:

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