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Email: pccg.enquiries@ nhs.net

New NHS service to support Portsmouth residents to feel healthier, happier and more connected
22 February 2019

A new service is about to open up in Portsmouth, creating a centre for better emotional and mental health in the city. The service is a joint initiative between NHS Portsmouth CCG, Solent NHS Trust, Portsmouth City Council, and Solent Mind.

The centre will bring NHS and voluntary and community sector services together under one roof, offering booked appointments and drop-in sessions, individual consultations and group discussions. This will be located near the city centre with good public transport links.

It will aim to help city residents who are facing a wide range of challenges – from bereavement to work-related stress, from isolation and loneliness to the fall-out from a relationship breakdown.

Before the service opens its doors, the NHS and its partners are asking for some help from local people to make sure the service is on the right track, and offering people the sort of service they will use, and benefit from.

So – please let us have your views. We are considering two possible names for the new service; one is ‘Positive Minds’, the other is ‘Touchpoint’ and we would like to hear your thoughts on those choices. Other areas for consideration are opening hours; Are there any other services which need to be included? What would make you or your loved ones more likely to use the service when you were struggling with your emotional health or wellbeing?

The local NHS has already heard a great deal of feedback from patients and service users in recent years about how services should be – easy to access, helping people before they reach crisis rather than after they become more ill, being able to talk to people who have lived through similar problems – but it is still important to get more feedback to make the new centre as effective and valuable as possible.

Please visit https://www.surveymonkey.co.uk/r/newcityhub, to complete a very short survey to help make sure the new city service starts on the right track.

The service is part of the drive not just to improve mental health support in the city, but also the wider effort to build a stronger network of services within the city, designed to keep people healthy and resilient.

Dr Nick Moore, GP Clinical Executive at Portsmouth Clinical Commissioning Group said: “We know that emotional and mental health support in Portsmouth can always be improved, so this is a really important new initiative for Portsmouth residents. 

“We want people to feel that there is somewhere they can go to, when they are feeling under pressure, that is open, welcoming, and there to help. We wanted to bring teams, services and organisations together in a new way, and we hope that the new centre will give Portsmouth residents a new way of getting support which works for them. 

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