Contact Us

NHS Portsmouth CCG Headquarters is based at 1 Guildhall Square, Portsmouth.

Postal address:

CCG Headquarters
4^th Floor
1 Guildhall Square
Portsmouth
PO1 2GJ

For enquiries relating specifically to Continuing Care, the postal address is:

Continuing Healthcare Team
Portsmouth City Council
Civic Offices
Guildhall Square
Portsmouth
PO1 2EP

Phone: 023 9289 9500

Email:  

General enquiries: pccg.enquiries@nhs.net (please do not include any personal information such as your National Insurance number when emailing us.)

Media enquiries: pccg.media@nhs.net

Twitter: @PortsmouthCCG. Follow us for regular updates on what we’re up to.

You can also send us a message using the form below.

Please note: All complaints are now handled by Portsmouth City Council on behalf of the CCG.

The NHS will not always get everything right – when this happens it is important that we learn lessons, so that improvements can be made. If you feel that your experience of NHS care has not been as positive as it should have been, you can make a formal complaint.

To find out more about making a complaint, please click here.

Please note: All Freedom of Information requests are now handled by Portsmouth City Council on behalf of the CCG.

This Clinical Commissioning Group (CCG) aims to make available, via this website, information about every aspect of our business – how we are organised, what we do, who we work with, how we work and how we are funded.

The Freedom of Information Act 2000 recognises that anyone has the right to know how public services such as the NHS are organised and run, how much they cost and how you can contact relevant departments, such as Enquiries or Complaints.

You have the right to know which services are being provided, the targets that are being set, the standards of services that are expected and the results achieved.

The CCG has an individual obligation under the Freedom of Information Act 2000 to:

• Provide a Publication Scheme – this is a guide to the information we routinely publish and how it can be accessed
• Respond to individual requests for information – to inform the applicant whether we hold the information requested, and if we do, to provide it to them (subject to certain exemptions and conditions).

Our Freedom of Information Policy sets out how we will manage any enquiry received under the Act.

Confidentiality and requesting personal information 

Although information is made available through our Publication Scheme, the Freedom of Information Act does not override a person’s right of confidentiality.  Your rights to confidentiality are protected under article 8 of the Human Rights Convention and the Data Protection Act.

The Data Protection Act gives you the right to access your own personal records; if you wish to request personal records for yourself, or on behalf of another person such as a relative please contact:

NHS Portsmouth CCG
4^th Floor
1 Guildhall Square
Portsmouth
PO1 2GJ