Guildhall Walk - Update for June 2016

Information update: June 2016

Guildhall Walk Healthcare Centre: Services are changing

From 1 July, 2016 there will be important changes in the way Guildhall Walk Healthcare Centre operates.

A brief summary of the changes can be found here, but the main points are:

  • The opening hours will change
  • Walk-in appointments will only be available for people who are registered at the Guildhall Walk centre for their ongoing care - not for anyone, as has been the case previously.

The new opening hours, from 1 July, will be:

  • 8am - 8pm on Mondays and Fridays
  • 8am - 6.30pm on Tuesdays, Wednesdays and Thursdays
  • 8am - noon on Saturdays and Sundays

After 1 July, Guildhall Walk Healthcare Centre will continue to offer walk-in appointments, but only for its own, registered patients. From that date, if you think you need urgent help or treatment for a minor illness or minor injury (in other words you don't think you can wait for a pre-booked appointment to see a GP at your own surgery), your options are:

Your GP surgery: they will offer a ‘same day’ service if you need help urgently.

Your local pharmacy: they can give advice and treatment for a wide range of minor health problems, without an appointment.

The NHS 111 phone service: open 24 hours a day, 365 days a year.

St Mary’s Treatment Centre: from 1 July this service will offer walk-in appointments with GPs or nurses – whichever you need to see – if you have a minor illness or injury which needs urgent attention. St Mary’s is on Milton Road, Portsmouth PO3 6DW. The bus routes passing near St Mary’s are 2, 17, 19, and 21.

Guildhall Walk: you can register as a patient at Guildhall Walk Healthcare Centre for your ongoing care, instead of being registered with your current GP.

This page is frequently updated, to reflect the ongoing developments with regard to local urgent care services in general, and at Guildhall Walk Healthcare Centre in particular. Further information about the background to this issue, the public consultation which has been conducted, the feedback received, and other relevant documents, is available below:

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