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We want to ensure that the way we engage with residents and patients in the city and seek your views is meaningful, easy to follow and gives you every opportunity to get involved or have your say. By working with our communities, patients and carers we can make sure that we commission high quality, value for money health services, based on patient experience and local feedback. 

There are many ways in which you can talk to us about local health services, get involved with your local NHS, or find out more about the work we do to include people in the way that local NHS services work:

We want you to get involved and influence your local health services.  As a CCG, putting the public, patients and carers at the centre of our plans and getting your input is very important.

A set of core principles underpins this communications and engagement strategy. These are:

  • being open, honest, timely and transparent when communicating and engaging with member practices, the wider clinical community, our communities and partners;
  • ensuring communication and engagement is meaningful, targeted and integral to our business planning and decision making processes;
  • supporting the ethos of ‘No decision about me without me’;
  • being inclusive and seeking the views from all sections of our communities;
  • being accountable and demonstrating how we have acted on the feedback we have received;
  • making everyone in the CCG responsible for communications and engagement.

When major plans are being considered in the way services are being delivered we want to hear what you have to say so that your views are integral in helping us make those decisions.

We will put information here about consultations and engagement we are carrying out.

During the early months of 2017 we began our “Your Big Health Conversation” process, asking people for their views on NHS services and the challenges the NHS faces locally. Your responses are currently being analysed, and a second phase of engagement will be launched in the summer. To find out more visit our Your Big Health Conversation pages.

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