Welcome

• The flu and you
• Urgent care
• What to know and when to go
  • Self care
  • Your local pharmacist
  • If in doubt, call 111
  • Help for minor injuries
  • How your GP can help
  • Need help in an emergency?
  • Integrated 24/7 Primary Care Service
• Guide to services
  • NHS dental care
  • Services in pharmacy
    • Pharmacy services
    • Healthy Living Pharmacy
• Patient choice
  • Online referrals
• Pharmacyfirst
• Patient Transport Service
• Carers
• Summary Care Record
• NHS Continuing Healthcare
• Children's Centres
• Safeguarding adults and children
  • Safeguarding adults
  • Safeguarding children
  • Mental Capacity Act 2005 and DoLS 2009
  • Prevent
  • Domestic abuse
  • Modern slavery
• Future in Mind
• Personal Budgets
• Learning Disabilities Healthchecks
• GP Online Services

Contact information

Email: pccg.enquiries@ nhs.net

We’ve updated our Urgent Care Guide so it folds up into a handy pocket-sized leaflet that signposts you to different NHS help available to you.

If you've had an accident or illness, it can sometimes be difficult to know which NHS service to use and when.

Though the emergency department at the hospital might seem the easiest choice, opting for a more appropriate service can often be more convenient and save you time. Pharmacies, GPs and minor injury units can all help you instead. A&E should only be used in an emergency.

Call NHS111 if you're unsure of the best place to go, and fully-trained advisers can help you make the right decision.

More information on each service can be found in this area of the website to help you know where to go for your healthcare needs. You can also download our handy guide for when you need help in a hurry.